Refund Policy

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Refund Policy

HostBigSpace has the following policies in place regarding refunds:

Domains: We cannot provide refunds on domains.

Shared Hosting: In the event of cancellation, only the used portion (i.e., the months of service left remaining under your contract) will be refunded.

Reseller, VPS and Dedicated Hosting: Refunds are available within 24 hours of purchase; there will be no refunds after 24 hours.

All services must be canceled from the customer/client area. Requests for cancellation via ticket/support are not accepted.

HostBigSpace will not refund accounts that have been flagged for abuse.

HostBigSpace will not refund accounts that violate our Acceptable Use policy.

Late Payments: Invoices more than 5 days late will be assigned a 10% late fee.

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