HostBigSpace has the following policies in place regarding refunds:
Domains: We cannot provide refunds on domains.
Shared Hosting: In the event of cancellation, only the used portion (i.e., the months of service left remaining under your contract) will be refunded.
Reseller, VPS and Dedicated Hosting: Refunds are available within 24 hours of purchase; there will be no refunds after 24 hours.
All services must be canceled from the customer/client area. Requests for cancellation via ticket/support are not accepted.
HostBigSpace will not refund accounts that have been flagged for abuse.
HostBigSpace will not refund accounts that violate our Acceptable Use policy.
Late Payments: Invoices more than 5 days late will be assigned a 10% late fee.